About Us


Mary Richardson, FMP, is the principal consultant at The Vacancy Solution.

She started the company in 2015 so she could help property owners avoid the common pitfalls that make being a landlord a negative experience. Her wealth of industry knowledge and caring attitude makes it easy  to work collaboratively with Mary. She wants her clients to be proud of their investments and get positive returns.

Mary has earned Facility Management Professional credentials from the International Facility Management Association. She’s a Certified Associate of Project Management with the Project Management Institute. Early in her career she has also obtained her Ontario Realtors licence.

Mary has been working in the residential housing, hospitality and retirement industries since 1993.  

During her career she has assisted companies such as Hostelling International Canada, Manpower, Ferguslea Properties, Minto and the Caregard Group with business operations development, marketing and leasing objectives and customer retention, all ultimately improving revenue streams and profitability.

Mary is customer-service focused and works collaboratively with all her clients.

 
Whether you are looking for someone to watch over your residential rental investment portfolio, help you set up and lease your new residential rental property, improve your vacancy rates, or enhance your existing facility operations, Mary can help.

Contact Mary if you want your residential real estate investment well taken care of, to help you find great tenants, or a lovely new rental home.

Mary is a proud and respected member of the following organizations:

Testimonials and Client References

Hi Mary,

Thanks for getting my day off to a great start!  You are as good as advertised!  Keep me posted.

Cheers, Azhar

Azhar Pardhan Property Owner Leasing Services for Property Investors

“Before working with Mary we were frustrated with the rental process and trying to find something that suited our needs. It was complicated wading through all of the listings only to find that they were not what we wanted and weren’t clear in the advertisement.

“We chose Mary and The Vacancy Solution because a friend recommended her and told us what she does. We were so excited that there was a service like this available for renters and not just home buyers!

We were really pleased with the results, especially as Mary was particularly attentive and so very helpful, she even made sure our daughter could take the OC Transpo to her school and helped us make sure that all the bases were covered. We had to do very little, other than provide her with some information and a description of what we were looking for.

As a direct result of our work with The Vacancy Solution, we found a home in our budget, with a landlord who will be equally as attentive and she met all of our “must haves” and she did it very efficiently!

We recommend Mary Richardson and The Vacancy Solution to anyone who needs to rent out their property or who is looking to rent and doesn’t want to spend all their time sifting through online ads!

Grow, Grow, Grow! Your service is wonderful and much needed, hoping to see you everywhere soon!”

Kelsie Schimpf VirtualLegalAssistant.ca Rental Search Assistance