About Us


Mary Richardson, FMP, is the principal consultant at The Vacancy Solution.

She started the company in 2015 so she could help property owners avoid the common pitfalls that make being a landlord a negative experience. Her wealth of industry knowledge and caring attitude makes it easy  to work collaboratively with Mary. She wants her clients to be proud of their investments and get positive returns.

Mary has earned Facility Management Professional credentials from the International Facility Management Association. She’s a Certified Associate of Project Management with the Project Management Institute. Early in her career she has also obtained her Ontario Realtors licence.

Mary has been working in the residential housing, hospitality and retirement industries since 1993.  

During her career she has assisted companies such as Hostelling International Canada, Manpower, Ferguslea Properties, Minto and the Caregard Group with business operations development, marketing and leasing objectives and customer retention, all ultimately improving revenue streams and profitability.

Mary is customer-service focused and works collaboratively with all her clients.

 
Whether you are looking for someone to watch over your residential rental investment portfolio, help you set up and lease your new residential rental property, improve your vacancy rates, or enhance your existing facility operations, Mary can help.

Contact Mary if you want your residential real estate investment well taken care of, to help you find great tenants, or a lovely new rental home.

Mary is a proud and respected member of the following organizations:

Testimonials and Client References

Mary Richardson – a truly kind and honest colleague who is driven to deliver results. Over the past year, it has been a pleasure working with Mary at Minto Apartments Limited. Her wonderful personality can bring a smile to anyone’s day. Although I do not report directly to Mary, I have worked on some tasks with her and would be part of a team she manages in a heartbeat.

Ryan Gencarelli Account Manager at Southwire Canada Character reference

Good day Mary,

 I would like to thank you for all the help today and all the work you did leading up to this. 

 It was very helpful to have you at the location today to have your eyes look over everything. It was a great help to have you point out all the things that need fixing and I hope that they will get done by the landlord prior to moving in. I would also like to thank all the work you did leading up to this. I understand you put a lot of hard work into searching even though we ended up only seeing one location. Your flexibility to change as we went was awesome. 

 As I said I will be making a post on the CAF Relocation Facebook page for others to hear about how helpful you have been. This experience has been so much easier with your help.

 Regards, Chris

Chris Guiney Canadian Armed Forces - Kingston Rental Search Assistance