Interim Property Management & Consulting Services

The Vacancy Solution offers professional interim property management services of your properties in Ottawa West and surrounding areas when you are unable to be there.

We also help investors build their real estate portfolios by providing consulting services on potential properties.


Interim Property Management

We work collaboratively with all our clients to ensure we fully meet your needs, expectations and budget.

While you’re away we will oversee your operations and visit your premises regularly. We provide the following services for our interim property management clients:

  • 24/7 on call services for emergencies;
  • timely responses to tenant inquiries and service issues;
  • ensure buildings are in good repair and clean;
  • collect/pay rent on your behalf;
  • ensure all alarms and protective measures are functioning properly;
  • show vacant suites and screen potential tenants;
  • lease suites according to your lease agreement;
  • provide a detailed call log and complete report of events; and
  • regular communication of updates as needed or requested. 

Contact us to book or learn more about our interim property management services.

Consulting Services

If you are an experienced real estate investor who needs someone familiar with the market to lease your place, or are looking to buy your first rental property in Ottawa, The Vacancy Solution can provide you with valuable insight.  

As part of our consultancy services we provide:

  • skilled advice with design, budgeting and planning for property improvements;
  • property and facility assessments with practical actionable advice;
  • qualified operations management assistance to help you start a new residential accommodations business; and  
  • assistance getting building compliance with industry standards and regulations.


Contact us for a free operational assessment or to learn more about how we can work together.

Testimonials and Client References

“Prior to hiring Mary, I was trying to accomplish moving out and renting my property. With a very busy and unpredictable schedule this proved to be a bit of a difficult task. I chose The Vacancy Solution because Mary came highly recommended among my work colleagues.

I was really pleased with the results, Mary literally allowed me to focus on work and my move. She worked hard to improve the rentable status of my property and make it a competitive product. Along with advice, Mary kept me informed and educated me in the services she could and did provide. Even once a tenant was found and the lease agreement signed, Mary continued to show her dedication to providing the best service possible by doing small labor tasks around the house to ensure the best product.

As a direct result of my work with The Vacancy Solution, I found that I was able to move out and rent my property in about a month and a half. The carpets were professionally cleaned. The interior painted and small problems fixed. This was all done with a budget in mind. Never did I come close to going over budget.

I recommend Mary Richardson and The Vacancy Solution to anyone looking for peace of mind in property management. As a first time landlord, I learned a lot From Mary and found dealing with her to actually be a joy in my day.

Very professional but also personable. Mary made me feel like I was her only client. A testament to great customer service. Thank you.”

Warren Roberts Property Owner, Kanata Property Management and Leasing services

I found Mary professional, intelligent, and persistent in pursuing opportunities during my career at Minto. She has the ability to help people and take charge in challenging situations. Her professional demeanour and willingness to take a chance on ambitious candidates helped launch my own career, for which I am thankful.

Khadija Haq Recruiter at Baylor Scott & White Health – Marble Falls Management and Support