Professional Leasing Services

The Vacancy Solution can identify, interview and secure quality tenants for your rental properties.
Our thorough screening methods and emphasis on positive landlord/tenant relationships protects your investment and ensures that any prospective tenants are comfortable that your home is the right fit for them.

Our process

Our goal is to get you quality tenants. As part of our process we:

  • familiarize ourselves with you, your building and your requirements;
  • provide advice on market rental rates in your area;
  • make recommendations for upgrades or renovations that will attract new tenants; and
  • conduct thorough and confidential screening on each applicant and only forward quality tenants for your final approval.



There are no upfront costs to retain leasing services from The Vacancy Solution. Our fees are performance-based and you only pay when a lease is signed.

Our Satisfaction Guarantee

If the tenant vacates the property or is evicted prior to the sixth month of the lease term, and the owner has maintained their obligations under the Residential Tenancy Act and any commitments made in the Lease/Tenancy Agreement, we will make reasonable efforts to provide you with a suitable replacement at no charge.

Contact us to learn how we can help you fill your vacancies.


Testimonials and Client References

Mary helped us secure a fantastic house this summer. As we were relocating from Western Canada, she was great at working from a distance to help us find something that would work for us. We spent a day with her in Ottawa looking at houses and she was great. She has an eye for detail and was very thorough. I would recommend her to anyone looking for relocation services.

Sarah Jane Eaton Military spouse

“Prior to hiring Mary, I was trying to accomplish moving out and renting my property. With a very busy and unpredictable schedule this proved to be a bit of a difficult task. I chose The Vacancy Solution because Mary came highly recommended among my work colleagues.

I was really pleased with the results, Mary literally allowed me to focus on work and my move. She worked hard to improve the rentable status of my property and make it a competitive product. Along with advice, Mary kept me informed and educated me in the services she could and did provide. Even once a tenant was found and the lease agreement signed, Mary continued to show her dedication to providing the best service possible by doing small labor tasks around the house to ensure the best product.

As a direct result of my work with The Vacancy Solution, I found that I was able to move out and rent my property in about a month and a half. The carpets were professionally cleaned. The interior painted and small problems fixed. This was all done with a budget in mind. Never did I come close to going over budget.

I recommend Mary Richardson and The Vacancy Solution to anyone looking for peace of mind in property management. As a first time landlord, I learned a lot From Mary and found dealing with her to actually be a joy in my day.

Very professional but also personable. Mary made me feel like I was her only client. A testament to great customer service. Thank you.”

Warren Roberts Property Owner, Kanata