Property Management


The Vacancy Solution specializes in complete property management services for private real estate investors.

We take a holistic approach to caring of your real estate investments because improving your ROI is import to us.

We serve Ottawa Centre, Ottawa South, Ottawa West and surrounding areas including Bells Corners, Kanata, Stittsville, Carleton Place, and Carp.

Our extensive experience in property operations management and our focus on customer service has proven to increase profitability for our clients.

 

Personalized approach to property management

We listen to your needs, answer your questions and develop a customized approach to managing your property.

Our emphasis on positive tenant/landlord relationships and thorough screening methods protect your investment. Our process ensures that your property and the tenant are a right fit for each other, in turn reducing turnover.

 

Benefits of working with The Vacancy Solution

We are unlike other property management companies. Here are some of perks we offer that set us apart.

  • A personalized approach to property management with customer service customized services to meet your needs. 
  • Courteous and mindful tenant relations to ensure your properties are well cared for.
  • Informative statements of accounts and timely rent remittances to maintain your cash flow.
  • Qualified staff on call 24/7 to keep your property safe, secure and in working order.
  • Excellent relationships with dependable tradespeople
  • Timely comparable market research before your property is listed.
  • Responsiveness to each rental inquiry and lead  
  • Thorough and professional prospective tenant screening
  • A warm welcome to each new tenant on move in day to start relationships off on the right foot
  • Focused attention to minimizing vacancy periods to reduce rent loss.

The Vacancy Solution has built a reputation for a high level of customer service and excellent client relationships. We treat your home like it’s our own, which gives our clients peace of mind.

Contact us to learn more about our personalized approach to property management.

 

Testimonials and Client References

“Before working with Mary we were frustrated with the rental process and trying to find something that suited our needs. It was complicated wading through all of the listings only to find that they were not what we wanted and weren’t clear in the advertisement.

“We chose Mary and The Vacancy Solution because a friend recommended her and told us what she does. We were so excited that there was a service like this available for renters and not just home buyers!

We were really pleased with the results, especially as Mary was particularly attentive and so very helpful, she even made sure our daughter could take the OC Transpo to her school and helped us make sure that all the bases were covered. We had to do very little, other than provide her with some information and a description of what we were looking for.

As a direct result of our work with The Vacancy Solution, we found a home in our budget, with a landlord who will be equally as attentive and she met all of our “must haves” and she did it very efficiently!

We recommend Mary Richardson and The Vacancy Solution to anyone who needs to rent out their property or who is looking to rent and doesn’t want to spend all their time sifting through online ads!

Grow, Grow, Grow! Your service is wonderful and much needed, hoping to see you everywhere soon!”

Kelsie Schimpf VirtualLegalAssistant.ca Rental Search Assistance

I found Mary professional, intelligent, and persistent in pursuing opportunities during my career at Minto. She has the ability to help people and take charge in challenging situations. Her professional demeanour and willingness to take a chance on ambitious candidates helped launch my own career, for which I am thankful.

Khadija Haq Recruiter at Baylor Scott & White Health – Marble Falls Management and Support