Property Management


The Vacancy Solution specializes in complete property management services for private real estate investors.

We take a holistic approach to caring of your real estate investments because improving your ROI is import to us.

We serve Ottawa Centre, Ottawa South, Ottawa West and surrounding areas including Bells Corners, Kanata, Stittsville, Carleton Place, and Carp.

Our extensive experience in property operations management and our focus on customer service has proven to increase profitability for our clients.

 

Personalized approach to property management

We listen to your needs, answer your questions and develop a customized approach to managing your property.

Our emphasis on positive tenant/landlord relationships and thorough screening methods protect your investment. Our process ensures that your property and the tenant are a right fit for each other, in turn reducing turnover.

 

Benefits of working with The Vacancy Solution

We are unlike other property management companies. Here are some of perks we offer that set us apart.

  • A personalized approach to property management with customer service customized services to meet your needs. 
  • Courteous and mindful tenant relations to ensure your properties are well cared for.
  • Informative statements of accounts and timely rent remittances to maintain your cash flow.
  • Qualified staff on call 24/7 to keep your property safe, secure and in working order.
  • Excellent relationships with dependable tradespeople
  • Timely comparable market research before your property is listed.
  • Responsiveness to each rental inquiry and lead  
  • Thorough and professional prospective tenant screening
  • A warm welcome to each new tenant on move in day to start relationships off on the right foot
  • Focused attention to minimizing vacancy periods to reduce rent loss.

The Vacancy Solution has built a reputation for a high level of customer service and excellent client relationships. We treat your home like it’s our own, which gives our clients peace of mind.

Contact us to learn more about our personalized approach to property management.

 

Testimonials and Client References

Good day Mary,

 I would like to thank you for all the help today and all the work you did leading up to this. 

 It was very helpful to have you at the location today to have your eyes look over everything. It was a great help to have you point out all the things that need fixing and I hope that they will get done by the landlord prior to moving in. I would also like to thank all the work you did leading up to this. I understand you put a lot of hard work into searching even though we ended up only seeing one location. Your flexibility to change as we went was awesome. 

 As I said I will be making a post on the CAF Relocation Facebook page for others to hear about how helpful you have been. This experience has been so much easier with your help.

 Regards, Chris

Christopher Guiney Military Rental Search Assistance

When you decide to rent your home you need a professional property manager you can trust, that person is Mary. Friendly, knowledgeable, and well-connected, Mary’s expertise was exactly what we needed.

Her pleasant and professional demeanour resolves issues quickly and to everyone’s satisfaction. She responds to all correspondence quickly, allowing informed decisions on everything from routine issues to emergency repairs. When quick decisions are needed, Mary always makes the right choice to satisfy both tenant and landlord. She provides excellent management and oversight of maintenance and repairs, and by working with outstanding contractors offers top quality work at very competitive prices.

Mary is very well organized, and provides detailed and accurate accounting statements that allowed us to easily track finances for budget and tax purposes. We were lucky to have her manage our property for us and cannot recommend her highly enough. Thank you so much Mary!

Darren Puttock Property Owner, Kanata Property Management and Leasing Services