Property Management


The Vacancy Solution specializes in complete property management services for private real estate investors.

We take a holistic approach to caring of your real estate investments because improving your ROI is import to us.

We serve Ottawa Centre, Ottawa South, Ottawa West and surrounding areas including Bells Corners, Kanata, Stittsville, Carleton Place, and Carp.

Our extensive experience in property operations management and our focus on customer service has proven to increase profitability for our clients.

 

Personalized approach to property management

We listen to your needs, answer your questions and develop a customized approach to managing your property.

Our emphasis on positive tenant/landlord relationships and thorough screening methods protect your investment. Our process ensures that your property and the tenant are a right fit for each other, in turn reducing turnover.

 

Benefits of working with The Vacancy Solution

We are unlike other property management companies. Here are some of perks we offer that set us apart.

  • A personalized approach to property management with customer service customized services to meet your needs. 
  • Courteous and mindful tenant relations to ensure your properties are well cared for.
  • Informative statements of accounts and timely rent remittances to maintain your cash flow.
  • Qualified staff on call 24/7 to keep your property safe, secure and in working order.
  • Excellent relationships with dependable tradespeople
  • Timely comparable market research before your property is listed.
  • Responsiveness to each rental inquiry and lead  
  • Thorough and professional prospective tenant screening
  • A warm welcome to each new tenant on move in day to start relationships off on the right foot
  • Focused attention to minimizing vacancy periods to reduce rent loss.

The Vacancy Solution has built a reputation for a high level of customer service and excellent client relationships. We treat your home like it’s our own, which gives our clients peace of mind.

Contact us to learn more about our personalized approach to property management.

 

Testimonials and Client References

Mary helped us secure a fantastic house this summer. As we were relocating from Western Canada, she was great at working from a distance to help us find something that would work for us. We spent a day with her in Ottawa looking at houses and she was great. She has an eye for detail and was very thorough. I would recommend her to anyone looking for relocation services.

Sarah Jane Eaton Military spouse Rental Search Assistance

In the course of the last few years, I’ve had the opportunity to work with Mary. She has the ability to express herself intelligently, and works to high standards. She is conscientious in both driving to execute on objectives, and systematically following through on her commitments. In the property management arena, she has taken personal responsibility for raising customer service to new levels, coming up with creative and well-thought-out plans for her portfolio. Mary is the consummate professional and I thoroughly enjoy working with her.

Christine McCartney, CTDP Change Management / OD Consultant at City of Ottawa Professionalism and personal standards of excellence