After many years of working in the residential housing industry, in 2015, I started The Vacancy Solution with the aim of helping property owners avoid the common pitfalls that make being a landlord a negative experience.
I understand better than many the nuances and intricacies of property management, superior customer service and balancing the needs of owner and tenants.
The wealth of industry knowledge that I have accumulated, and caring attitude makes it easy to work collaboratively with me and I welcome open communication and feedback. I genuinely want my clients to be proud of their investments and get positive returns.
I have worked in the housing, hospitality and retirement industries since 1993 and I have earned the Facility Management Professional credentials from the International Facility Management Association. I am also a Certified Associate of Project Management with the Project Management Institute. And earlier in my career, I obtained my Ontario Realtors licence.
Over the past 25 years, I have assisted companies including Hostelling International Canada, Manpower, Ferguslea Properties, Minto and the Caregard Group with business operations development, marketing and leasing objectives and customer retention, all ultimately improving revenue streams and profitability.
As a very customer-service focused individual, I work productively and positively with all my clients.
Whether you need a professional watch over your residential rental investment portfolio, help to set up and lease your new residential rental property; help improve your vacancy rates or provide a full enhancement of your existing facility operations, I can help!
To maximize returns on real estate investments by improving business operations, effectively managing properties and acquiring desirable tenants.
We conduct business in a manner which encourages collaboration and trust. We act with integrity and aim for simplicity, quality and results. We are committed, enthusiastic and client-focused.