Professional Property Management, Leasing and Tenant Relations
The Vacancy Solution specializes in providing complete property management services for single family homes located in Ottawa West, including Bells Corners, Kanata, Stittsville, Carleton Place, Carp and surrounding areas.
Our extensive experience in property operations management and our focus on customer service excellence will help you generate increased profitability.
As our client, you will receive a personalized approach to managing your investment property. We welcome questions; we will listen to your needs and will design and deliver customized solutions to meet your requirements using industry best practices. We will work closely with local trades-people to ensure that any issues and repairs which arise in the on-going care of your rental property are quickly and efficiently addressed.
We will treat your home as our own and find you the best tenants. After all, our reputation is at stake. Our thorough screening methods and emphasis on positive tenant/landlord relationships will not only protect your investment but will also ensure that any prospective tenants are comfortable that your home is the right fit for them. This approach is well proven to reduce turnover.
The Vacancy Solution can alleviate you, the investor, of the time involved in addressing tenant issues, collecting of rents, conducting building/suite inspections and having to be available for emergencies that may arise. We provide 24 hour on call service and work closely with local trade’s people, and manage contractors on your behalf when repairs arise in the ongoing care of your rental property.
We take pride in what we do and we work diligently to protect our reputation of excellent customer service. The staff at The Vacancy Solution conducts business in a manner which encourages collaboration, trust and enthusiasm. We act with integrity and aim for simplicity, quality and results!
“Enjoy peace of mind that your investment is well taken care of no matter where you are”.
“Prior to hiring Mary, I was trying to accomplish moving out and renting my property. With a very busy and unpredictable schedule this proved to be a bit of a difficult task. I chose The Vacancy Solution because Mary came highly recommended among my work colleagues.
I was really pleased with the results, Mary literally allowed me to focus on work and my move. She worked hard to improve the rentable status of my property and make it a competitive product. Along with advice, Mary kept me informed and educated me in the services she could and did provide. Even once a tenant was found and the lease agreement signed, Mary continued to show her dedication to providing the best service possible by doing small labor tasks around the house to ensure the best product.
As a direct result of my work with The Vacancy Solution, I found that I was able to move out and rent my property in about a month and a half. The carpets were professionally cleaned. The interior painted and small problems fixed. This was all done with a budget in mind. Never did I come close to going over budget.
I recommend Mary Richardson and The Vacancy Solution to anyone looking for peace of mind in property management. As a first time landlord, I learned a lot From Mary and found dealing with her to actually be a joy in my day.
Very professional but also personable. Mary made me feel like I was her only client. A testament to great customer service. Thank you.”
–Warren Roberts, Property Owner, Kanata
Our Vision: To maximize returns on real estate investments by improving business operations, effectively managing properties and acquiring desirable tenants.